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Questions and answers

Straight answers about Ademero.

Pricing, security, setup and support for CapturePoint 6, Content Central, Nucleus One, Paige and Cortexa.

24 questions

What does Ademero do?

Ademero helps organizations get out from under paper and put their documents to work. CapturePoint 6 scans and captures on your Windows PC, with local AI that splits, sorts, reads and names every document. Content Central is enterprise document management on your own servers. Nucleus One brings documents, workflows, tasks and forms together in the cloud. Paige turns documents into clean data, and Cortexa is private AI on servers you own. We have done this since 2002 for 1,000+ organizations, including Fortune 500 companies and government agencies.

How much does Ademero cost?

CapturePoint 6 is included for existing CapturePoint customers with active maintenance and support. Pricing depends on what you need: scanning stations for CapturePoint 6, users for Content Central and Nucleus One, document volume for Paige, and your servers for Cortexa. Tell us about your setup on the pricing page and we will send pricing that fits, or book a free live demo and we will walk you through it.

Is there a free trial?

Yes. The CapturePoint 6 free trial starts the first time you open the app, with no form to fill in. You can start Nucleus One and Paige free, with no credit card. For Content Central, we run a free live demo on your own documents.

Is my data secure with Ademero?

Yes. You decide who can see, edit, approve or delete each document, sign-in works with Active Directory and SAML with multi-factor authentication, and the audit trail records who viewed or changed what, and when. Content Central runs on your own servers, so your documents never leave your environment. Fortune 500 companies and government agencies have their security, IT and legal teams review Ademero every year, and they keep renewing.

Which compliance requirements does Ademero help with?

Audit trails, permissions, retention rules and legal holds help you meet HIPAA, SOX, GDPR and FERPA requirements. We sign HIPAA BAAs with healthcare customers, and retention schedules help you keep exactly what you must, for exactly as long as you must.

Do you sign HIPAA Business Associate Agreements?

Yes. We sign BAAs with healthcare organizations and their partners. Visit our BAA page or contact our team to get started.

Where do my documents live?

Content Central runs on your own servers, under your own security controls, which many regulated organizations prefer. Nucleus One and Paige run in the cloud on Google Cloud. CapturePoint 6 runs on your own PC and sends documents wherever you choose.

Who owns our data?

You do. Your documents belong to your organization. With Content Central they stay on your own servers, and our team can help you export your documents and their data whenever you need to.

How long does implementation take?

Content Central goes live in 30 days, including setup, moving your documents in and training. CapturePoint 6 installs in minutes and you can scan the same day. Nucleus One is ready as soon as you sign up.

Can Ademero connect to our other systems?

Yes. Content Central connects to QuickBooks, Sage 50 and X3, Workday, Epicor, Dynamics CRM and Nucleus One, and has a REST API. Nucleus One works with Zapier and has a REST API. CapturePoint 6 and Paige send documents to SharePoint, OneDrive, Google Drive, Dropbox, folders, Content Central, Nucleus One and more.

Can we move from another document system?

Yes. Tell us what you use today and where your documents live. We map out the move with you, bring your documents and their index data across with their structure intact, and check them with you before you switch.

Can we build workflows for our own process?

Yes. Route documents for review and approval, set conditions based on document type or values, collect e-signatures and keep every step in the audit trail. Common workflows include invoice approval, contract review, employee onboarding and records requests.

How does scanning and capture work?

CapturePoint 6 scans paper and imports files on your Windows PC. Its local AI splits batches into separate documents, sorts them by type, reads names, dates, totals and line items, and names each file, then sends the results where you want them. Scanning is unlimited on every station.

Can I search across all my documents?

Yes. Full-text search finds documents by what is inside them, not just the file name, including scanned pages. You can also filter by document type, date and index fields.

How do versions work?

Every change creates a new version that records who made it and when, so you can review or restore an earlier one. Check-out and check-in keep two people from overwriting each other.

How do permissions work?

You decide who can view, edit, delete or share documents, by group, folder or document. Access and permission changes are recorded in the audit trail, so you can always show who had access to what.

How does retention work?

Set retention rules by document type so each kind of record is kept for exactly as long as your policy requires. When the period ends, documents can be flagged for review or disposed of under your rules, and legal holds pause disposal for anything involved in litigation.

Can Ademero capture email?

Yes. Content Central captures email and attachments and files them with the right index data, so correspondence lives next to the rest of the record under the same permissions and retention rules.

Can I automate invoice processing?

Yes. CapturePoint 6 or Paige reads invoices and pulls the vendor, invoice number, dates, totals and line items. Content Central or Nucleus One then routes each invoice for approval and keeps a complete record of who approved what.

What industries does Ademero serve?

Customers in many industries around the world, including healthcare, banking and financial services, government, education, legal, manufacturing, distribution and insurance.

How is Ademero different?

Capture, document management, workflow and document AI from one company, a choice of your own servers or the cloud, and a team that has been helping organizations since 2002. CapturePoint 6 runs cutting-edge AI right on your own PC.

What support do you offer?

Customers with active maintenance and support get help from our team by phone at (863) 937-0272 and email at support@ademero.com, Monday to Friday, 8 AM to 8 PM Eastern, plus software updates. The help center at help.ademero.com is there any time, and partners across the US and abroad provide local help too.

Is training included?

Training for administrators and users is part of every Content Central implementation, built around your own documents and workflows. Help center articles and video walkthroughs cover everyday tasks.

How do I get started?

Download the CapturePoint 6 free trial, start Nucleus One free, or book a free live demo. We will tour the products, run your own documents through them and map your workflow with you.

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